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How to do lead generation and win customers as an industrial machinery manufacturer

Author: Matteo Pellegrini

Lead generation for an industrial machinery manufacturer is the work of bringing quote requests to your website from companies that need to buy, replace or repair a machine, by showing up on the searches where that demand is visible: the machine's name, used equipment, spare parts. On Google UK "conveyor belt" gets 6,600 searches a month; in Italy "nastro trasportatore" gets 2,400 and "produttori nastri trasportatori" (conveyor manufacturers) just 20 (Google Ads monthly averages, October 2025 - September 2026, measured with DataForSEO on 11 November 2026).

A buyer looking for a machine is not looking for you. They are looking for the machine. And this is where most manufacturers go wrong, in three ways:

  • a "Products" page listing ten machines and no applications, which answers nobody who searched for "press brake";
  • a "Contact us" form with name, email and message, which leaves sales to work out whether the sender is a buyer or a student;
  • a directory subscription paid for years, with no idea how many enquiries it brings and how many become quotes.

One of the companies we work with knows the problem well. Macropix, an Italian manufacturer, designs and builds LED walls and screens for businesses: a long sales cycle and a high ticket, much like a machine. Google Ads has brought in 2,906 enquiries since 2018.

In 2024 there were 120, at €94.37 each. In 2025, on €12,937 of spend, there were 328 at €39.44.

So what changed?

Not the budget: the conversion signal and campaigns split by product family.

In this guide:

  • how companies buying a machine actually search, with volumes for 10 machines in Italy and 4 in the UK;
  • why used equipment and spare parts are sources of enquiries;
  • the four search channels in the right order;
  • the form, the cost per enquiry and what ChatGPT names when a buyer asks for a supplier.

Let's get into it.

What a lead is for a machine builder (a request with application, material and output rate)

For a machine builder, a lead is a request with enough detail to quote: what the machine has to process, which material or product, at what output rate, for which plant and on what timescale. Everything else is a contact that still needs qualifying.

Enquiries coming from Google fall into four types, and they are worth very different amounts:

  • new machine: the one everybody wants, with negotiations lasting months;
  • used or refurbished machine: buyers with a smaller budget or a tight deadline;
  • spare parts and service: people who already own one of your machines, or one from a brand that no longer exists;
  • dealers and integrators: buyers who resell the machine or build it into a line.

At Macropix the first change, at the end of 2024, was exactly this: Google Ads now optimises for a single action, a completed enquiry form, with secondary actions (phone clicks, page views) kept separate. If the account counts everything as a conversion, automated bidding buys the hobbyist and the production manager with the same confidence.

Further reading: how to do lead generation for B2B companies, including the difference between a contact and a qualified lead.

How people search for a machine (volumes for 10 machines: almost nobody types "manufacturers")

People buying a machine search for the machine's name, often with "used" next to it, and hardly ever with the word "manufacturers". On 11 November 2026 we measured, with DataForSEO, the monthly Google searches in Italy for 10 machines in three variants.

Machine (Italian search)Machine nameWith "used"With "manufacturers"CPC of the name
piegatrice lamiera (sheet metal bender)1,900320below threshold$0.67
pressa piegatrice (press brake)320390below threshold$1.50
nastro trasportatore (conveyor belt)2,40048020$1.44
macchina taglio laser (laser cutting machine)88040not returned$3.70
centro di lavoro cnc (CNC machining centre)480210not returned$0.61
confezionatrice (packaging machine)1709010$2.04
etichettatrice industriale (industrial labeller)14070below threshold$1.52
impianto di verniciatura (paint line)1404010$4.92
riempitrice (filling machine)11040not returned$1.66
avvolgitrice pallet (pallet wrapper)2010below threshold$0.70
Total6,5601,69040
Average monthly searches on Google Italy (October 2025 - September 2026) and average CPC in US dollars, as returned by DataForSEO (Google Ads), measured on 11 November 2026. "Below threshold": the search exists but Google gives no volume.

Searches with "manufacturers" add up to 40 a month across 10 machines. Building a strategy on "packaging machine manufacturers" in Italy means guarding a door almost nobody walks through.

Used equipment is a quarter of Italian demand: 1,690 searches against 6,560. For the press brake, used beats new, 390 to 320.

Demand is seasonal. "Piegatrice lamiera" drops to 1,000 searches in August 2026 and rises to 2,400 in October and November 2025 and March 2026: plan campaigns and content in September and you are ready for the peak.

And in the UK?

Demand leans much more towards new machines. Same tool, same date, Google Ads UK:

UK searchMonthly searches"Used" variantCPC of the name
conveyor belt6,60070$2.33
laser cutting machine3,60040$2.04
press brake1,60040$1.04
packaging machine48020 (used packaging machinery)$3.59
Average monthly searches on Google UK (October 2025 - September 2026), DataForSEO, measured on 11 November 2026.

On these four machines "used" is about 1.4% of UK demand (170 of 12,280 searches); for the same four machines in Italy it is about 27% (1,000 of 3,770). One more difference: "conveyor manufacturers" gets 260 searches a month in the UK. A manufacturer selling into both markets cannot run the same plan in both.

Used machines: competitor or source of enquiries? (390 searches a month for a used press brake in Italy)

Used equipment is a source of enquiries for a manufacturer, as long as you have something to offer the person searching for it: a refurbished machine, an ex-demo machine, part-exchange of the old one. Someone searching for "centro di lavoro usato" (used machining centre, 210 searches a month in Italy) has a budget or a deadline problem, and often would never have asked for a quote on a new one.

Today those searches go to others. In our survey of 12 Italian results pages for machine searches on 11 November 2026, 20 of the 79 top organic results were portals and marketplaces, and on "macchine utensili usate" (used machine tools) 7 of 8 results were dealers, the eighth a portal.

So should you open a used page even if you do not sell used?

No. It makes sense if you have at least one of these:

  • refurbished machines with a manufacturer's warranty, which a dealer cannot offer;
  • ex-demo or exhibition machines to sell at a reduced price;
  • a part-exchange service, which turns a used-machine searcher into a new-machine customer.

How listings and the map work for dealers and hire companies is covered in our guide to SEO for plant hire and used machinery.

The four search channels, in the right order for a manufacturer

The channels that bring enquiries to a machine builder are four: website pages for each machine (SEO), Google Ads on machine names, the Google Business Profile and industry directories.

1. One page per machine and per application (SEO)

A "Products" page with ten entries ranks for none of the searches in the table. You need one page per machine family, with the figures a production manager compares: formats, output rate, footprint, power, lead times.

Then application pages ("packaging machine for coffee"): small searches, from people who already know what they need.

How to build them is in our guide to the website for industrial machinery manufacturers; the SEO method, with the numbers from a real case, is in our article on manufacturing SEO.

2. Google Ads on machine searches

Google Ads buys the searches your site does not yet cover. In our November survey, 12 Italian machine searches showed no ads at all: whoever enters appears above the product block and the map, with CPCs between $0.61 and $4.92 for the machines in the table.

Structure, negative keywords and budget are in our guide to Google Ads for industrial machinery manufacturers.

3. The Google Business Profile, even without a showroom

In the same survey the local map appeared on 8 of 12 pages. A manufacturer can list its plant if it follows Google's guidelines for representing your business: among other things, a business that shows its address needs permanent signage with its name.

It mainly brings service requests and nearby customers: the B2B case is covered in our guide to B2B local SEO.

4. Directories and portals

DirectIndustry, Europages, Machineseeker and, in the UK, Thomasnet (which ranks first on Google UK for "industrial machinery lead generation"): they show up on page one, and ChatGPT used Europages as a source in the test described below. The problem is not knowing what they bring.

The minimum test: a link with UTM parameters (tags that tell Analytics where the visit came from) from each directory, and a "how did you find us" question on the form. After six months you know whether the subscription deserves renewing.

Spare parts and service: the enquiries that come from machines already sold

Spare-part and service searches come from people who already have a machine installed, and for a manufacturer they are often the channel closest to an order: someone looking for a part has a machine down, and downtime costs money. They often have no measurable volume ("ricambi piegatrice", press brake spare parts, is below threshold in Italy): they arrive as part numbers and model names.

In October 2026 we prepared an analysis for an Italian manufacturer of marine and industrial engines that had asked for exactly this: more room for spare parts and service. The work started from two lists nobody had ever put on Google: the engine codes in the catalogue and the names the company had traded under in the past, which its older customers still search for.

Why does this matter for lead generation?

Because whoever calls about a part today is the one who needs to replace the machine in two years. A spare-parts page with a form asking for serial number and year of installation tells you how many of your machines are still running, where, and for how long.

Do you know how many enquiries come from new machines, used and spare parts?

If your site has one form and your account counts everything as a conversion, you don't, and you don't know which contacts you are losing either. Let's look together at the searches for your machines, your spare parts and your company's old names, and at what your site, Google Ads and directories bring in today.

Book a strategy call

The form and the first reply (where a visit becomes a quote)

A machine builder's form should do half of the salesperson's job: ask for what a quote needs and separate the four types of request. The questions we start from:

  1. type of request: new machine, used, spare part, service;
  2. product or material to process and required output (parts per hour, packs per minute);
  3. country and region of the plant;
  4. timescale: within three months, within a year, just researching;
  5. attachments: drawing, product photo, specification of the existing line.

Do five extra fields reduce enquiries? Probably, a little.

But the ones left arrive with what you need to reply, and reply speed matters: among the US guides on the topic, Right Left Agency devotes a whole section to "speed to quote", the time between request and quote.

If you use lead forms inside Google Ads ads, note one detail from Google Ads Help: you can only download leads from the last 30 days, and Google keeps them for 60. Without a link to your CRM or email, some enquiries get lost.

Further reading: why a website does not generate leads, with the most common form mistakes.

What an enquiry costs (and how to count it through to the order)

Cost per enquiry is spend divided by enquiries received, and on its own it misleads: it only means something if you know how many enquiries become quotes and orders. At Macropix, a B2B product with a long cycle, cost per Google Ads enquiry went from €94.37 in 2024 to €39.44 in 2025 and €57.39 from January to August 2026 (217 enquiries, €12,453 spend), figures published in the case study.

When the budget went up to €2,000 a month in spring 2026, cost per enquiry rose with it. We brought it back to €1,200: in a market with defined demand, pushing further only buys worse clicks.

With a machine the problem is bigger, because the order arrives months after the click. The Google Ads conversion window is 30 days by default and can be extended to 90: beyond that, the sale is no longer tied to the ad. Enhanced conversions for leads let you send the deal stage (quote sent, order) back to Google, starting from the contact recorded in your CRM.

Our rule: measure the quote sent within 90 days, not the form and not the order.

The tools are in our roundup of the best lead generation tools; building the path from form to CRM is what our lead generation service does.

Lead generation and AI answers (ChatGPT named 18 Italian packaging machine makers)

AI answers are a lead generation channel because buyers now ask directly for a list of suppliers, and whoever is not on the list does not get the enquiry. On 11 November 2026 we asked ChatGPT, with web search on and location set to Italy (via DataForSEO), in Italian: "Which Italian companies make packaging machines? I need a supplier for a new line."

The answer named 18 companies: IMA, Coesia, ACMI, Marchesini, PFM, ILPRA, Cavanna, Campagnolo, Selematic, Senzani, then Robopac, SMIPACK, Tecno Pack, Dolzan, TGM, MF Packaging and two manufacturers in Campania with address and phone number.

And where did it find them?

On official websites (the home pages of ten manufacturers, plus "About us" pages and a sustainability report) and on two Europages listings for "packaging machines". Three of the companies named, Senzani, Dolzan and TGM, are on the first page of the Europages listing the answer cites as a source.

The answer ended with the questions a good form should ask: product, type of pack, output, plant location.

What we take from it, without promising anyone a citation:

  • your home and "About us" pages must say what you build, for which products and where, in sentences that can be quoted on their own;
  • directories count twice: they bring visits and they feed AI answers;
  • application pages answer the narrowing-down questions the AI asks straight after the list.

How AI breaks a question into sub-questions is in our guide to query fan-out; if you want to know what ChatGPT and AI Overviews say about you today, that is what our GEO service does.

FAQs on lead generation for machinery manufacturers

Is it worth paying for a directory like DirectIndustry, Europages or Thomasnet?

It depends on what it brings, and you have to measure it: a UTM-tagged link from each directory and a "how did you find us" question on the form are enough to decide on renewal after six months. There is also a new reason to be listed: on 11 November 2026 ChatGPT used two Europages listings as sources when naming Italian packaging machine makers.

Does a machine manufacturer need a Google Business Profile?

Yes, if the plant meets Google's guidelines, which require permanent signage with the business name for any business that shows its address. In our survey of 12 Italian machine searches the map appeared on 8 pages: it mainly brings service requests and nearby customers.

SEO or Google Ads: which is better for finding customers?

It depends on timing: Google Ads brings enquiries straight away, and on 11 November 2026 none of 12 Italian machine searches showed an ad. SEO builds the pages both need: one per machine family, covering the 6,560 monthly searches for the 10 machines we measured in Italy.

What does an enquiry cost for a capital goods manufacturer?

It depends on the market and on tracking: at Macropix, an LED wall manufacturer with a long sales cycle, cost per Google Ads enquiry was €94.37 in 2024, €39.44 in 2025 and €57.39 from January to August 2026. The number that matters, though, is cost per quote sent.

Is it worth targeting "manufacturers of..." searches?

No, not on their own: in Italy, searches with "produttori" (manufacturers) total 40 a month across 10 machines, against 6,560 for the machine names and 1,690 for used. In the UK "conveyor manufacturers" does better, with 260 searches a month (Google Ads, DataForSEO, November 2026).

Does the same method work for export markets?

Yes, but with each country's searches: in the UK "press brake" gets 1,600 searches a month and "used press brake" 40, while in Italy the used press brake beats the new one. Pages, ads and forms have to be built per language and per market.

Machinery lead generation, in short (and the search to run today)

Buyers search for the machine, not the maker.

Used is a quarter of demand in Italy, 1.4% in the UK.

Spare parts and service are tomorrow's customers.

The form asks for application, output and timescale.

Measure the quote sent, within 90 days.

ChatGPT draws on official sites and directories.

One idea is missing from almost every lead generation plan: your next customer is often already in your delivery records. Every machine installed ten years ago is a spare-part search today and a replacement tomorrow, and whoever catches it with a good spare-parts page sees it coming before the competition does.

The search to run today: type one of your part numbers and your company's old name into Google. If your site does not come up, you know where to start. If you work as a subcontractor rather than a machine builder, the right guide is lead generation for manufacturers.

Speak soon!

Matteo Pellegrini

Matteo Pellegrini

I'm a Business Developer, and at Visilay I focus on developing data-driven SEO, Google Ads, and CRO strategies. I love historical museums, have been practicing Karate for as long as I can remember, and on weekends I enjoy exploring Italian villages in search of authentic local food.

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