Skip to content

AI Monitoring

AI Monitoring: find out what AI says about your brand

We continuously track the questions your customers ask AI assistants and show you when your brand is named, when your site is cited as a source and when the answers recommend your competitors instead of you.

The clients who trust Visilay
  • Logo Sunscape
  • Logo Macropix
  • Logo Valore Solare
  • Logo Tesla
  • Logo Renfert
  • Logo Contesini
  • Logo Bosatta
  • Logo DentalFAN
  • Logo Scovaventi

The blind spot

AI is already talking about your industry. Do you know what it says?

More and more people ask ChatGPT or read Google's AI Overview before choosing a supplier. Those answers do not show up in Search Console or Google Analytics: if you do not measure them, you cannot tell whether they are sending customers your way or elsewhere.

The answers are invisible

Every assistant answers differently and the answer changes over time. A few manual checks are not enough to know how you are perceived.

Competitors get recommended

If AI lists three companies for a buying question and yours is missing, that lead is lost before it ever reaches your site.

GEO work goes unmeasured

Without a baseline and a monthly trend you cannot tell whether content, PR and optimisation are changing the answers.

One dashboard, five engines

Every AI answer in one place

The same prompts are sent continuously to the main assistants with web search enabled, and compared with the AI Overviews Google shows for the same searches. You see which engine you are strong in and where you are missing.

  • ChatGPTOpenAI
  • GeminiGoogle
  • PerplexityAI search
  • ClaudeAnthropic
  • AI OverviewGoogle Search

What is in the dashboard

Six views that show how AI sees you

A dashboard you can open at any time, with data collected continuously on ChatGPT, Claude, Gemini, Perplexity and Google AI Overview. Pick a view to see it in full.

Visilay AI Monitor · tuobrand · LLM / Overview

Mention rate, citation rate, sentiment and AI Overview presence, filterable by period, topic, platform and prompt type.

At the bottom you find the Visilay specialist's comment: what changed, why and what to work on next month.

The metrics

Clear numbers, always calculated the same way

Every figure in the dashboard links back to its source: you can open the answer, the prompt and the cited source behind any number.

Mention rate

Share of answers that name the brand in the text, engine by engine and month by month.

answers naming the brand / total answers

Citation rate

Share of cited source links that point to your domains, with the sites that carry most weight in the answers.

citations to your domains / total citations

Weighted visibility score

A 0-100 index that gives more weight to prompts tied to high-volume keywords.

appearances × search volume

Share of voice

Your share of mentions out of all tracked brands.

your mentions / all brands' mentions

Sentiment

The tone AI uses to describe the brand, theme by theme: you see straight away where you are strong and where you lose ground.

from −1 negative to +1 positive

AI Overview presence

Searches where Google shows an AI Overview and how many of them include your brand.

queries with AIO / tracked queries

How it works

From the prompt set to the monthly report

01

Prompt set

We start from the keywords your site already ranks for and the ones you want to win, and turn them into real questions, grouped by topic.

02

Brands and competitors

We agree with you which competitors to benchmark and which domains count as yours, including blogs and subdomains.

03

Continuous collection

We continuously collect the answers from every platform and the SERPs with AI Overview, always with the same settings so the data stays comparable. The dashboard is available 24/7.

04

Analysis and actions

A specialist reads the answers, scores sentiment, comments on the trend and points out the pages and sources to work on.

Why Visilay

Not just a tool, a managed monitoring service

AI visibility software measures well, but leaves you the longest part: choosing the right prompts, understanding the numbers and deciding what to do. We take care of all three.

Aspect

Self-serve tool

Tracking software you set up and read on your own.

AI Monitoring Visilay

The dashboard plus the specialist who reads it with you.

Prompts
You write them yourself, from scratch.
Built on your market's real keywords and reviewed with you.
Data
Charts and numbers to interpret on your own.
Data you can trace down to the single answer.
Reading
Sentiment scored automatically.
Every mention read by a specialist.
Actions
Generic suggestions.
The pages and sources to work on, tied to GEO work.
Reporting
To export and format yourself.
Dedicated dashboard available 24/7 and Excel export, with a monthly comment.

Case studies

Results you can see in revenue

Climbing the rankings is a good sign, but what grows a business is contact requests and sales. Here are some projects Visilay has managed in SEO and Google Ads, the same channels AI visibility work starts from.

LED walls - B2B

Challenge:

Owning the most competitive category keywords in the LED wall industry and receiving qualified B2B quote requests.

Approach:

  • Technical SEO and multilingual audit
  • Product clusters for SEO and Ads
  • SEO and AI visibility monitoring

79 of 135

Tracked keywords on Google page one

Read the Full Case Study

Solar - SEO

Challenge:

Getting found by landowners across Italy, starting from zero organic visibility.

Approach:

  • SEO architecture by region
  • Content for niche searches
  • Tracking rebuilt from scratch

38 of 143

Keywords on page one in six months (up from 1)

Read the Full Case Study

Renewable Energy

Challenge:

Generating qualified quote requests for residential and commercial solar installations.

Approach:

  • Conversion tracking
  • Campaigns by search intent
  • Leads connected to the CRM

1,506

Contact requests since October 2025

Read the Full Case Study

Food & Beverage - E-commerce

Challenge:

Growing online sales of oils and preserves with SEO and Google Ads.

Approach:

  • Keyword analysis
  • SEO and Google Ads working together
  • Product page optimisation

+145%

Increase in sales from Google

Read the Full Case Study

Medical - B2B

Challenge:

Generating qualified leads for machinery and tools for dental labs and dentists.

Approach:

  • Analysis of the potential market
  • Website architecture optimisation
  • SEO and Google Ads working together

+89%

Increase in leads from search, year on year

See all projects

Spotlight · Sunscape

The brand AI names most for solar farm land

Sunscape looks for land for solar plants across Italy. We asked ChatGPT, Claude, Gemini and Perplexity 32 questions about the sector: Sunscape is named in 30 answers out of 128, more than any competitor.

23.4%

of AI answers name Sunscape

3

AI assistants out of 4 where it is the most named brand

We started with SEO at Visilay and, thanks to the results, extended the collaboration to Google Ads, Bing and now the new opportunities linked to AI. Always professional, constantly monitoring KPIs and opportunities, and focused on business results.
Luca ContiLuca Conti
CEO Macropix SRL
We have been working with the Visilay team since 2023 and they quickly became our go-to partner for managing our website and Google Ads campaigns. This team of young talents is a perfect example of innovation, providing complete and professional support and covering every aspect with care and dedication.
Carolina Rosi
Founder Scovaventi
In just a few months we completed at least ten projects with Visilay, which has become our go-to partner for website content and advertising. Beyond the quality of their work, I appreciate that they are always on time and never hesitate when I ask for a quick revision or adjustment. For me they offer an excellent service!
Erik
CEO Reflex Mania
They are highly skilled, passionate about their work and bring incredible energy and a great deal of optimism. Whenever I asked for information or help, they always answered with the utmost courtesy, professionalism and, above all, promptly.
David Gulakyan
Founder Sky Blue Digital

FAQ

AI Monitoring, in short

What is AI Monitoring?

It is the regular tracking of how AI assistants such as ChatGPT, Gemini, Perplexity and Claude, and Google's AI Overviews, talk about your brand: how often they name it, whether they cite your site as a source, in what tone and against which competitors.

How is AI Monitoring different from your GEO service?

AI Monitoring measures your presence in AI answers. Our GEO service works on your site, content and third-party sources to increase it. You can start with monitoring alone and add GEO work once the data shows where to act.

Which platforms do you track?

ChatGPT, Gemini, Perplexity and Claude, queried with web search enabled, plus Google's AI Overviews on the keywords in your industry. We can add other platforms if they matter in your market.

How many prompts do you track?

It depends on your industry and how many services or products you want to follow. A focused business usually starts with a few dozen prompts; companies with several product lines or markets can go up to a few hundred.

How often is the data updated?

Monitoring is continuous and the dashboard is available to you 24/7: data updates as it is collected, always with the same settings, so trends stay comparable. Once a month the Visilay specialist comments on the results in the report.

Why are the answers I see different?

AI answers change with the account, history, location and time of the question. That is why we measure with neutral, consistent settings and read the data as percentages across many prompts, not as a single answer.

Can I see the dashboard before starting?

Yes. On a call we show you the dashboard with a real example from your industry and agree together on the prompts and competitors to track.

Do you only work in Ticino?

No. We are based in Lugano and Milan and work with companies across Italy, Switzerland and international markets, in more than one language.

Start here

See how AI sees you

In a 30-minute call we show you the dashboard with an example from your industry and agree together on what to track: prompts, competitors and platforms.

  • The prompts worth measuring you on
  • The competitors to benchmark
  • The platforms where your customers search

Talk to our expert:

Matteo Pellegrini
Matteo Pellegrini

Marketing and Business Developer

Name and surname

By submitting this form I confirm that I have read the privacy policy and agree to the collection, storage and use of my personal data to handle my request.