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Is SEO a scam? No, but the fear has five specific origins (and a check for each)

Author: Matteo Pellegrini

SEO isn't a scam: it's the work that makes a site findable on Google, which handles 91.39% of searches in the UK (StatCounter, September 2026). Some SEO offers are scams, and that's where the fear comes from: Google has a page on how to choose an SEO and who to be wary of, and on it Google writes that "No one can guarantee a #1 ranking on Google".

People who are afraid of SEO usually aren't afraid of Google.

They're afraid of whoever is selling it to them.

And left vague, that fear leads to three mistakes we see every month:

  • signing with whoever promises page one, because they're the only ones "guaranteeing" anything;
  • signing with nobody, and leaving your customers' searches to competitors;
  • signing, not understanding the reports and cancelling in month four, just before rankings turn into clicks.

All three come from the same misunderstanding: treating as a single risk five different fears, which have five different origins and are checked in five different ways.

Among the projects we work on, Macropix, a Milan-based maker of custom LED screens, went from position 88 to 2 on Google Italy for "monitor pubblicitario" (advertising monitor). It took five years, and at the first meeting nobody had promised it.

Sunscape, which develops solar farms and looks for land all over Italy, went from 1 to 38 keywords on page one out of 143 tracked in six months.

And what does that have to do with fear?

Neither result could be guaranteed on the day the contract was signed. Both can be checked today, number by number, in the client's own accounts. That's the difference from a promise.

In this guide:

  • what people in the UK who doubt SEO actually search for on Google (a figure nobody on page one publishes);
  • the five most common fears, each with the document it comes from;
  • a checklist table to use before you sign a contract;
  • the three cases where the fear is right and it's better not to do SEO.

Let's start.

What people in the UK who doubt SEO search for on Google (20 searches to 1)

In the UK, hardly anyone searches for their fear of SEO: "is seo a scam", "seo scam" and "seo scams" get about 10 searches a month each, and "seo agency scam" and "is seo legit" have no measurable volume at all in Google Ads data. Searches from people wondering how SEO works, whether it works or whether it's dead add up to about 630 a month. Searches from people looking for someone to do it: about 13,100.

SearchSearches a month (12-month average)September 2025August 2026
seo agency6,60022,2003,600
seo company3,60012,1001,000
seo consultant2,90012,1001,300
how does seo work260480170
is seo dead170260110
why is seo important11014030
does seo work3014020
is seo a scam101010
seo scam101010
seo not working103010
seo agency scamnot measurable--
is seo legitnot measurable--
Google Ads search volumes for the United Kingdom, English, extracted with DataForSEO on 10 October 2026 (window September 2025 - August 2026). "Not measurable": Google Ads returns no data because the volume is too low. The total of about 630 also includes "seo scams", "does seo really work" and "what is seo for", at 10 a month each; "is seo dead" and "seo is dead" share the same figures in Google Ads and are counted once. Visilay analysis.

The ratio is about 20 to 1: for every search from someone who doubts SEO, there are twenty from people already looking for a supplier.

So the fear isn't there?

It is, but people don't search for it on Google. They bring it to the meeting. The doubt arrives with the quote, when the business owner has a monthly fee and a promise in front of them and has to decide whether to trust it. That's where the answers need to be given, with documents rather than reassurance.

And what do people find if they do search? On 10 October 2026 we read page one of Google UK for "is seo a scam" on a smartphone: three forum threads (Reddit from 2022 and 2024, Quora from 2017) and seven articles, mostly from US agencies and hosting companies, listing the red flags of an SEO scam, one of them dating from 2018. None of them answers the question in the title with data. Let's try, one fear at a time.

Fear no. 1: "they're promising me page one" (Google writes that nobody can guarantee it)

A promise of a guaranteed ranking is the first red flag Google itself points to: on the Search Central page Do you need an SEO?, last updated on 5 June 2026, it says to "Beware of SEOs that claim to guarantee rankings".

On the same page Google lists the other warning signs, and it's worth reading them all, because they're written for the person buying, not the person selling:

  • be wary of anyone who emails you out of the blue;
  • be wary of anyone advertising a "priority submit" to Google;
  • be wary of anyone who uses link schemes to increase visibility;
  • be wary of tools that claim to be "approved" by Google Search;
  • be careful if the company is secretive or won't clearly explain what it intends to do.

Sounds like theory. Is it?

No. In May 2019 the US Federal Trade Commission closed the Pointbreak Media case: robocalls to more than 74 million people, callers presenting themselves as authorised Google My Business agencies, a one-off fee of $300 to $700 to avoid being removed from Google, and unauthorised $100 cheques drawn on the accounts of more than 250 businesses. For two of the defendants, Dustin Pillonato and Justin Ramsey, the monetary judgment is $3,367,666.30.

It's an American case. But the pattern is the same as the emails that reach any business with a website: a false closeness to Google, an urgent problem discovered "by chance", a promised ranking, payment up front.

A real result looks different. For "ledwall" (LED wall), 4,400 searches a month on Google Italy, Macropix didn't appear in 2020; by 2025 it was first. How it got there is in the guide to SEO for manufacturers: five years of work on the whole structure of the site, not a technical trick. Anyone who guarantees you in six months what took five years for a company with more than five thousand installations is selling something else.

The check to make: ask in writing what happens if the ranking doesn't come. A serious answer talks about metrics, timescales and how things will be measured, which is what Google suggests you ask: "What kind of results do you expect to see, and in what timeframe? How do you measure your success?"

Fear no. 2: "I'm paying and I can't see what they do" (and when you do see the numbers, sometimes they're fake)

Most SEO work is invisible, and the distrust has a concrete basis: reports can measure things that aren't customers. This isn't a suspicion. We find it in the accounts we take over.

When we took over the Google Ads account of Valore Solare, an Italian solar installation company, the "conversions" column showed 15,267 events in a month, against 5,467 clicks. They weren't quote requests. They were technical events on the site.

At Sunscape, in 2024, the account recorded 1,487 "conversions" in a month at €0.61 each. Same problem: events, not people.

But that's Google Ads, not SEO.

True. The mechanism in an SEO report is identical, though: "ranking keywords" sitting on page eight, long-tail impressions that inflate the chart, visits that never ask for anything. A PDF can show only the lines going up.

An honest report also shows the ones that aren't. On an Italian dental site we work on, average position went from 47.5 to 16.9 in eight months, while clicks per day only grew from 1.31 to 1.78. Both lines are true, and the detail is in the article on how long it takes to see SEO results.

The check to make: the Search Console property must be registered to your company, and you read the numbers there, not in the PDF. Google itself advises that at the start you "only grant read access to Search Console" to a consultant. To separate the agency's work from luck, there's the guide on how to prove the value of SEO; for the signs of a relationship that isn't working, the one on how to tell if your SEO agency is working.

Not sure the numbers in your SEO report are real?

You've just seen an account with 15,267 "conversions" and no real enquiries behind them. Let's open your Search Console together and separate the metrics that bring in customers from the ones that pad out the report.

Book a strategy consultation

Fear no. 3: "it costs a lot and I don't know what I'm buying" (£300 a month is three to five hours)

An SEO retainer is a block of hours dressed up as a fixed price: at the £60-100 an hour UK agencies typically quote, £300 a month buys three to five hours of work. The sums, with the hourly rates behind them, are in the guide to how much SEO costs. The point here is a different one: if you don't know how many hours you're buying, you can't know whether you're being ripped off.

Three hours a month is enough to read Search Console and fix a few title tags. It isn't enough to write new pages, rebuild a structure or earn links. Whoever sells it as "full SEO" isn't lying about the price: they're lying about what's inside. It's one of the risks we put in a table when we wrote about the SEO risks worth avoiding.

Then there's a misunderstanding that feeds the distrust: the Google Partner badge.

Many agencies display it as proof of expertise. To get it, according to the requirements published by Google, you need $10,000 of ad spend in 90 days across managed accounts, an optimisation score of at least 70% and at least half of your account strategists certified in Google Ads. It certifies the management of paid campaigns. There isn't a line about organic search in the requirements.

So a Google Partner can't do SEO?

They may do it very well. But the badge doesn't say so, and anyone using it to sell SEO is leaning on your trust in Google for something Google hasn't certified.

The check to make: ask how many hours the retainer buys and for a list of the month's tasks, with the pages that were changed. Google includes it among the questions to ask: "Will you share with me all the changes you make to my site?" If you want to arrive at the quote with your questions already written, start from how to write an SEO request for proposal.

Fear no. 4: "it takes too long and it might not work" (96.55% of pages get no traffic)

96.55% of web pages get no visits at all from Google: Ahrefs measured it on about 14 billion pages in its own index. It's the figure most often used to say SEO doesn't work. Read properly, it says the opposite.

Ahrefs puts that 96.55% down to three causes: nobody searches for the topic, the page has no inbound links, the page doesn't give searchers what they want. Those are the three things SEO deals with. Most pages on the web get no traffic because nobody has done any SEO on them.

And the timescale? There the fear is justified.

Yes, if the timescale isn't stated up front. At Sunscape, with an architecture of regional pages launched in March 2026, organic impressions went from 329 to 5,809 a month and clicks from 46 to 195 in six months. That's the first curve, not the finish line: enquiries come after clicks, and clicks after rankings.

The fear starts when someone sells "results in three months" and in month three the client looks at the enquiries, which aren't there yet. The phases and their timescales, one by one, are in the guide to how long SEO takes.

The check to make: ask what you should be seeing in month three. A good answer talks about indexed pages and impressions on the right queries, not enquiries. A bad answer is "trust us".

Fear no. 5: "AI has killed SEO" (and the searches aren't saying so any louder)

AI answers reduce clicks on Google's results, but they don't wipe them out: in the Pew Research Center sample, 900 US adults and 68,879 searches from March 2025, a click on a traditional result happened in 8% of visits when there was an AI summary on the page, and in 15% without one. On the links inside the summary, 1%. It's a US sample.

On a real case we've measured in Italy, the figure is smaller. On the keyword cluster of an Italian LED wall manufacturer, just over 10% of search volume is traffic that won't reach any site because of AI Overviews: the calculation is in the article on whether SEO is worth it. And on the same cluster, in July 2026, Macropix held 25.55% share of voice, ahead of Amazon.

Meanwhile Google has said it handles more than 5 trillion searches a year (March 2025). And in the UK, "is seo dead" swings between 90 and 260 searches a month with no clear trend: 260 in September 2025, 110 in August 2026, but back up to 210 in March and May 2026. The fear of AI, at least on Google, isn't growing.

So AI doesn't change anything?

It does, and saying "nothing" is as wrong as saying "everything". It changes which queries bring clicks and how visibility is measured: we've set this out in the article on what has really changed between SEO and AI and in the one on the impact of AI Overviews, and we work on it in our SEO for AI answers service.

The check to make: ask how they measure the queries that show AI Overviews. Anyone who answers "SEO is dead, just do GEO" is selling you the fear, not the solution.

The check to make before you sign (five fears, five questions)

Every fear has a question that confirms or dismantles it in a few minutes. The table sets out the origin, the question and the answer that should make you get up from the table.

FearWhere it comes from (document)The question to askThe answer that should worry you
Guaranteed page oneGoogle Search Central: "No one can guarantee a #1 ranking"; FTC Pointbreak Media case, 2019"What happens, under the contract, if the ranking doesn't come?""We guarantee it"
Invisible workAccount with 15,267 "conversions" from 5,467 clicks (Valore Solare, before we took it over)"Do I read the numbers in my own Search Console?""We'll send you the report", or a request for owner access
Opaque pricingA £300 retainer buys three to five hours"How many hours does the retainer buy, and to do what?""It's a package, we don't count hours"
TimescalesAhrefs: 96.55% of pages get no traffic from Google"What should I be seeing in month three?""Enquiries", or "trust us"
AIPew Research: clicks on results drop from 15% to 8% with an AI summary (US)"How do you measure queries with AI Overviews?""Nothing changes", or "SEO is dead"
The five most common fears about SEO, with source, check question and answer to avoid. Visilay analysis, October 2026.

Add two rules that Google writes out plainly and almost nobody reads. The first: "You should never have to link to an SEO". The second: be wary of anyone proposing link schemes, because they're among the causes of manual actions, the real Google penalties.

For a longer list, we've collected the questions to ask an SEO agency before working together. And if you'd rather start with an outside opinion before choosing a supplier, there's SEO consultancy.

When the fear is right (three cases where SEO doesn't pay)

SEO doesn't pay when search demand is too small, when the margin per customer is too low or when the company's horizon is shorter than the time the work needs. They're the three cases in the sum we do in the guide on whether SEO is worth it: the fee divided by the value of a click.

In those cases the fear isn't irrational. The sums don't add up, and whoever sells it to you anyway isn't being careful: they're collecting a fee.

Often the honest choice is something else. With a horizon of a few months, Google Ads brings enquiries straight away and can be switched off whenever you like: for Contesini Consulenze, two energy advice offices in the province of Mantua in Italy, starting from zero, the campaigns brought in 299 enquiries at €7.20 each. The search-by-search comparison is in the article on SEO or Google Ads.

And if you've already done SEO and are wondering whether to stop, there's a guide for that too: when you can stop doing SEO, and what never to switch off.

FAQs

Is SEO a scam?

No. SEO is the work that makes a site findable on Google, which handles 91.39% of searches in the UK (StatCounter, September 2026). Some SEO offers are scams: the ones that guarantee rankings, arrive in unsolicited emails or use link schemes, which are the warning signs Google lists on its "Do you need an SEO?" page.

Can anyone guarantee page one on Google?

No. Google writes that no one can guarantee a #1 ranking on Google. What can be guaranteed is the work, the hours and how results are measured; rankings depend on the algorithm and on competitors.

Is a Google Partner agency certified for SEO?

No. The Google Partner badge requires $10,000 of ad spend in 90 days, an optimisation score of 70% and account strategists certified in Google Ads. It certifies the management of paid campaigns, not SEO.

Should I give the agency access to Search Console?

Yes, but the property must stay registered to your company. At the start Google advises granting read access only; write permissions come once the relationship is under way and changes have been agreed.

Has artificial intelligence killed SEO?

No. AI answers reduce clicks: in the Pew Research Center's US sample, clicks on a result fall from 15% to 8% when an AI summary appears. On an Italian keyword cluster we work on, the effect is just over 10% of volume. What changes is which queries bring traffic and how it is measured, not whether people search.

How can I tell if my SEO agency is scamming me?

It comes down to three things you can check yourself. Whether the Search Console property is yours and the numbers match the report, whether you know how many hours the retainer buys and what was done on the site, and whether you were promised a guaranteed ranking. Two wrong answers out of three are reason enough to ask for an explanation.

Where the fear of SEO comes from (and where it ends)

In short:

SEO isn't a scam. Some SEO offers are, and Google describes them in writing.

Anyone promising page one is promising something Google says nobody can promise.

You read the numbers in your own Search Console, not in the agency's PDF.

A £300 retainer is three to five hours: always ask how many.

AI takes away clicks, not search itself: on an Italian cluster, just over 10%.

There's one more thing people in our industry rarely say. The five fears in this article have something in common: almost all of them are settled in the contract, not on Google. Who owns the Search Console property, what gets measured each month, how many hours the retainer buys, how you leave. A contract that answers those four questions leaves less room for a scam than any ranking guarantee. It's how we work in our SEO consultancy service: the data is yours from day one, so you don't have to take our word for it.

Matteo Pellegrini

Matteo Pellegrini

I'm a Business Developer, and at Visilay I focus on developing data-driven SEO, Google Ads, and CRO strategies. I love historical museums, have been practicing Karate for as long as I can remember, and on weekends I enjoy exploring Italian villages in search of authentic local food.